People Advisor

Dentex Health; Remote; GBP 60,000 - 80,000; Full time

Job summary

A retail optical firm in Cheltenham is seeking a Retail Optical Assistant to deliver personalized service and product advice to customers. Candidates should be passionate about eyewear and comfortable with digital tools, with the ability to collaborate in a positive team environment. This role includes the potential for monthly bonuses based on performance. Join us and be part of a leading optical retail business, where your career development is a priority.

Benefits

Free eyewear up to £550 annually

33 days holiday

Family & friends discounts

Employee wellbeing support

Opportunities to support global vision

Qualifications

• Engaging with customers and recommending eyewear products.
• Passionate about eyewear and style.
• Strong communication skills to understand customer needs.

Responsibilities

• Deliver personalized customer service and product advice.
• Assist with fittings and carry out minor repairs.
• Support pre-screening eye tests using optical technology.
• Perform administrative tasks to keep the store running smoothly.

Skills

Customer service

Product recommendations

Digital tools

Team collaboration

Job description

Retail Optical Assistant – Vision Express

Where customer service meets premium eyewear and medtech innovation.

Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What You’ll Do

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre‑screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

What You’ll Get

• Free eyewear (up to £550 annually) from day one
• 33 days holiday with buy/sell options
• Family & friends discounts + free eye tests
• Employee wellbeing support
• Opportunities to support global vision through the OneSight Foundation

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Full-time Optical Assistants meeting targets can earn £85–£520/month — with uncapped potential for high performers. Your performance matters — and it pays off.

What We’re Looking For

• Confident engaging with customers and recommending products
• Passionate about eyewear, style, and comfortable with digital tools
• Positive team player with a can‑do attitude
• Strong communicator who listens and understands customer needs

Why Vision Express?

With over 590 stores across the UK, Ireland, and Jersey, we’re a leading optical retailer and a growing medtech business. Backed by EssilorLuxottica, we invest in innovation, people, and your career development.

Ready to start your career in optical retail? Apply now and see your future clearly.