Pension Knowledge Architect & Learning Lead

Railpen Limited; Tees Valley; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading pension management firm in the UK is seeking a Knowledge Management Advisor for a permanent, hybrid role based in Darlington. The ideal candidate will have hands-on experience in the pensions sector or a regulated environment, with strong communication skills to turn complex policy into clear, practical guidance. This role offers competitive salary and benefits, including a pension scheme and extensive family leave options.

Benefits

Competitive salary

28 days annual leave plus bank holidays

Generous annual bonus plan

Private Medical Insurance

Employee assistance programme

Health cash plan

Flexible working options

Qualifications

• Experience in a regulated, process-driven environment like financial services or healthcare.
• Understanding of technical information and ability to create clear guidance.
• Organized, proactive, and open to feedback.

Responsibilities

• Create and maintain knowledge guides and playbooks.
• Ensure accuracy of updates reflecting business changes.
• Collaborate with various teams to align capability standards.

Skills

Hands-on experience in pensions sector or regulated environment

Strong written and verbal communication

Ability to interpret complex rules

Collaboration and relationship-building

Job description

A leading pension management firm in the UK is seeking a Knowledge Management Advisor for a permanent, hybrid role based in Darlington. The ideal candidate will have hands-on experience in the pensions sector or a regulated environment, with strong communication skills to turn complex policy into clear, practical guidance. This role offers competitive salary and benefits, including a pension scheme and extensive family leave options.