Payroll Assistant

Suffolk Jobs Direct Careers; Ipswich; Hybrid; GBP 28,000 - 30,000; Full time

Job summary

A local government authority is seeking a Payroll Assistant in Ipswich. This role requires organizational and data entry skills and involves processing payroll for new starters and leavers, assisting employees with queries, and ensuring compliance with regulations. Full training will be provided, and there is potential for a payroll apprenticeship qualification. Hybrid working arrangement allows for office attendance 2 days a week, with the remainder working from home.

Qualifications

• No previous experience in a payroll environment is required.
• Experience in a customer-focused, fast-paced environment is beneficial.
• Good organizational skills and attention to detail are necessary.

Responsibilities

• Process new starters and leavers on monthly and weekly payrolls.
• Assist employees with payroll-related queries.
• Ensure compliance with HMRC and pension regulations.

Skills

Organizational skills

Data entry skills

Effective communication

Job description

Job Description

• Ipswich Borough Council
• Address: Ipswich, Suffolk IP1 2DE
• Salary: £28,142 - £29,540 per annum
• Hours: 37 hours per week
• Contract: Permanent
• Reference: 0572

Ipswich Borough Council are seeking an enthusiastic, self‑motivated individual to join the HR team as a Payroll Assistant. No previous experience in a payroll environment is required for this role, however experience within a customer‑focused, fast‑paced environment handling multiple demands and data types would be beneficial.

You will undertake daily tasks ranging from processing new starters and leavers on 11 monthly payrolls and 1 weekly payroll, assisting existing employees with a range of queries, and supporting the wider team and organisation with statutory and organisational reporting; there is always something new to learn.

You will play a vital role in processing accurate and timely payroll, supporting employees with payroll‑related queries, and ensuring compliance with HMRC and pension regulations.

You will need to demonstrate you have good organisational skills, have strong data entry skills with a high level of accuracy and attention to detail and effective communication skills.

Full training in every aspect of the role will be provided within the team with the opportunity to complete a payroll apprenticeship qualification in the future.

The role is hybrid with a base at Grafton House with an expectation of attending the office for a minimum of 2 days per week on a Monday and a Friday, with remainder of the week working from home.

If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.

For more information

For more information about this role please contact Fi Thomson she/her via email [e-mail].

Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification.

How To Apply

Apply online at Home - Ambition Ipswich where you can complete the online application form for this vacancy.

Closing Date: 28 January 2026

Interview date: 6 February 2026

Please note CVs are not accepted.

About The Team

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