Parts Manager

Arnold Clark Group; Aberdeen City; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading automotive group is looking for a Parts Manager in Aberdeen. You'll oversee the wholesale parts operation and workshop supplies, ensuring high customer service levels. Responsibilities include planning workloads, managing stock, and developing sales strategies. Successful candidates must demonstrate exceptional leadership, financial acumen, and strong communication skills. This position offers a supportive culture where teamwork and employee development are key.

Benefits

33 days holiday allowance

Generous retail discounts

Private healthcare

Access to a GP 24/7

Pension scheme

Maternity and paternity packages

Training and progression opportunities

Qualifications

• Proven record of delivering excellent customer service.
• Experience managing staff with a focus on development.
• Strong understanding of financial and KPI tracking.

Responsibilities

• Plan and organise daily workload, including sales objectives.
• Manage stock and ensure parts availability.
• Develop sales through collaboration with call centre and marketing.

Skills

Customer service focus

Communication skills

Financial knowledge

Attention to detail

Stock management knowledge

Multi-tasking ability

Microsoft Office proficiency

Automotive management systems knowledge

Tools

Microsoft Office

Kerridge

Job description

We’re recruiting for a motivated and ambitious Parts Manager for our Hyundai branch in Aberdeen.

We offer:

• 33 days’ holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth – all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
• Pension scheme
• Maternity and paternity packages
• Opportunities for training and progression
• And much more…

Hours

Monday – Friday 8am – 5.30pm plus rotational Saturdays 8am– 12pm

About the role

As a Parts Manager for Arnold Clark, you will be responsible for our wholesale large parts operationas well as supplying parts to our workshop and Repair Centre.

This is a busy and responsible role that involves delivering high levels of customer service while showing leadership skills, organisation and an ability to motivate your team to success.

Day‑to‑day duties

• Planning and organising daily workload, including sales objectives and marketing
• Dealing with management accounts and KPIs
• Developing sales by liaising with the call centre and working with Marketing to develop effective campaigns
• Delivering excellent customer service and making sure there is strong communication between staff and customers
• Managing stock, understanding what is needed and delivering an industry-leading range of parts
• Nurturing the skills of your staff, following a programme of regular appraisals and career development

Essential skills

• Able to show a positive, ambitious attitude with a focus on great customer service
• Great communication and influencing skills
• Financial knowledge, including previous experience of accounts and KPIs
• High levels of accuracy and fantastic attention to detail
• Ability to understand stock parameters, including control of potential obsolescence
• The ability to multi‑task and deliver great results, even under pressure
• Good working knowledge of Microsoft Office, including Excel, Word and PowerPoint
• Preferred knowledge of automotive management systems (Kerridge)

Our Culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.