Parts Advisor — Stock, Sourcing & Customer Service

BMW; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent automotive retailer in Cardiff is seeking a Parts Advisor to support parts identification and maintain stock levels. The ideal candidate will demonstrate excellent customer service skills, effective communication, and a strong attention to detail. Experience in the motor industry is preferred. The role requires flexibility to work various patterns, including weekends, to provide the best service to customers. Rewards include enhanced holiday entitlement and employee discounts.

Benefits

Enhanced Holiday Entitlement – 33 days including bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary/community work

Qualifications

• Experience in a similar role within the motor industry.
• Ability to communicate effectively with customers and suppliers.
• Passion for delivering excellent customer service.

Responsibilities

• Assist customers with parts identification and sourcing.
• Maintain the parts stock room and manage inventory levels.
• Work flexible patterns, including weekends, to meet customer needs.

Skills

Customer service skills

Communication skills

Attention to detail

IT literacy

Organizational skills

Job description

A prominent automotive retailer in Cardiff is seeking a Parts Advisor to support parts identification and maintain stock levels. The ideal candidate will demonstrate excellent customer service skills, effective communication, and a strong attention to detail. Experience in the motor industry is preferred. The role requires flexibility to work various patterns, including weekends, to provide the best service to customers. Rewards include enhanced holiday entitlement and employee discounts.