Parts Advisor - Boost Sales, Discounts & Career Growth

Alliance Automotive Group; Tees Valley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global provider of automotive parts is seeking a Parts Advisor for its location in Tees Valley, England. The successful candidate will manage customer orders, upsell products, and build lasting relationships with local customers. This position offers exclusive discounts, potential bonuses, and opportunities for career progression within a leading market brand. Candidates should be organised, proactive, and possess outstanding communication skills.

Benefits

Exclusive discounts and cashback from major retailers

Opportunities for career progression

Free pension advice

Access to health and wellbeing tools

Performance-based bonus

Discount on car parts

Qualifications

• Punctual, organised, and efficient when working towards deadlines.
• Proactive and enthusiastic in customer interactions.
• Ability to demonstrate empathy towards customers.
• Professional and possess strong communication skills.

Responsibilities

• Take orders over the telephone and upsell to increase invoice value.
• Perform outbound calls to raise customer awareness and achieve higher sales.
• Build long-term rapport with local customers.
• Promote offers, discounts, and customer competitions.
• Limit credits and returns by ordering the right parts first time.

Skills

Organisational skills

Communication skills

Customer empathy

Proactive approach

Job description

A global provider of automotive parts is seeking a Parts Advisor for its location in Tees Valley, England. The successful candidate will manage customer orders, upsell products, and build lasting relationships with local customers. This position offers exclusive discounts, potential bonuses, and opportunities for career progression within a leading market brand. Candidates should be organised, proactive, and possess outstanding communication skills.