Partnership Success Executive

Hardeman communicatie; United Kingdom; On-site; GBP 26,000 - 31,000; Full time

Job summary

A tech business in the United Kingdom seeks a Success Executive to manage agent relationships and drive customer engagement. Responsibilities include onboarding new agents, strategizing for portfolio growth, and providing ongoing support to enhance product evolution. Candidates should have a strong background in customer service and sales, as well as excellent communication skills. The position offers competitive pay and various employee benefits including commission and bonuses.

Benefits

25 days holiday + bank holidays

Commission opportunities

Paid volunteering day

Enhanced pension contributions

Cycle-to-Work scheme

Qualifications

• Proven track record delivering first‑class service in support or sales.
• Prior sales experience to identify cross-selling opportunities.
• Excellent written and verbal communication skills.

Responsibilities

• Onboard new business agents and transition them to 'New Agent'.
• Handle a mix of new, long-standing, and disengaged agents.
• Shape strategy for your portfolio with bespoke incentives.

Skills

Customer Service

Sales Experience

Confidence & Communication

Target-Driven

Organised

Proactive & Outside-the-box Thinking

Job description

£26,644 + £3,500 OTE

About Us

We are a tech business that bundles household bills into one fixed monthly payment. It simplifies finances, reduces time on phone with suppliers, and cuts admin. We’re a supportive, fun workplace with a welcoming team and an office near great pubs.

What you’ll be doing

• Onboarding – The SDR team generates new business. Once the agent becomes a partner and has used the platform for 30 days, they transition to “New Agent” and your journey as Success Executive begins.
• Your Portfolio – Handle a mix of new, long‑standing, and disengaged agents. Re‑engage inactive partners and diagnose why usage may have dropped.
• Strategic input – Shape strategy for your portfolio—account reviews with larger agents, bespoke incentives and ideas to maximise lead generation and partner value.
• Ongoing support – Act as the voice of the customer, collaborating with support, sales, operations and development to drive product evolution and meet market demands.
• Company growth – As the only B2B sales team, feed the B2C side with new opportunities, deepen existing partner relationships and help make Notify the go‑to platform for agents.

About You

• Customer Service – Proven track record delivering first‑class service in support, account management, sales or business development.
• Sales Experience – Prior sales experience to identify cross‑selling opportunities and drive engagement through training calls.
• Confidence & Communication – Excellent written and verbal communication, professional yet friendly, and able to build relationships and support decisions with data.
• Target‑Driven – Demonstrated success achieving and surpassing targets, maintaining personal KPIs and contributing to team goals.
• Organised – Strong prioritisation and time‑management skills; self‑motivated to work independently and meet deadlines.
• Proactive & Outside‑the‑box Thinking – Initiative‑driven, proactive outreach, creative ideas for outreach and lead generation.

What you’ll Get From Us

• The opportunity to earn commission
• Salary £26,644 + annual uplift
• 25 days holiday + bank holidays (buy/sell up to 5 days)
• Discount platform access (Mintago)
• £1,500 for direct business learning of your choice
• Paid volunteering day with chosen charities
• Simply Health 24/7 private GP & counselling services
• Corporate travel savings via Nexus & Go North East
• Cycle‑to‑Work scheme for two‑wheelers
• Enhanced pension contributions after 3 years
• Free independent mortgage advice from Charles Cameron & Associates
• Regular socials (football, badminton, team activities, fundraising events)
• Sponsorship of Ouseburn Community Farm, walks with goats

Working hours: Monday to Friday, 9 am – 5 pm.

Location: In‑person.