Part-Time Test Centre Admin | Customer Service & Compliance

Pearson; Glasgow; On-site; GBP 60,000 - 80,000; Part time

Job summary

A global leader in testing is seeking a Test Centre Administrator in Glasgow. This permanent part-time role requires providing excellent customer service, administering tests, and ensuring compliance with operational standards. Ideal candidates will have experience with customer service and Microsoft Office, be flexible, and possess exceptional timekeeping skills. The role offers the opportunity to work in a supportive environment with a variety of benefits including a pension scheme and healthcare options.

Benefits

Excellent Pension scheme

Shares and stock purchase options

Healthcare and dental plans

Wellbeing assistance program

Cycle to work program

Gym membership concessions

Retail and leisure discounts

Qualifications

• Experience in excellent customer service.
• Experience with Microsoft Office preferred.
• Able to work flexible hours and travel to test centres.

Responsibilities

• Provide excellent customer service.
• Process candidates’ sign-in and explain the test process.
• Administer and invigilate tests.
• Ensure compliance with test centre operation standards.
• Maintain general housekeeping.

Skills

Customer service

Computer literacy

Flexibility

Timekeeping

Tools

Microsoft Office

Job description

A global leader in testing is seeking a Test Centre Administrator in Glasgow. This permanent part-time role requires providing excellent customer service, administering tests, and ensuring compliance with operational standards. Ideal candidates will have experience with customer service and Microsoft Office, be flexible, and possess exceptional timekeeping skills. The role offers the opportunity to work in a supportive environment with a variety of benefits including a pension scheme and healthcare options.