Part-Time Patient Care Navigator & Front Desk

Evergreen Group; Boston; On-site; GBP 24,000; Part time

Job summary

A leading healthcare service provider in Boston is seeking a dedicated Patient Health Care Navigator. In this part-time role, you will deliver high-quality administration services and be the first point of contact for patients. Responsibilities include inbound and outbound calls while providing essential support to clinical teams. Ideal candidates will have clerical experience, strong customer service skills, and the ability to work independently. Join a compassionate team committed to improving healthcare quality and making a tangible impact on patients' lives.

Benefits

25 days holiday plus bank holidays

Excellent work-life balance

Clinical progression and training cost support

Life insurance (3x salary)

Employee Assistance Programme

Qualifications

• Experience of clerical and administrative work.
• Ability to work as part of a team.
• Experience in a client-facing/customer service position.

Responsibilities

• Provide high-quality administration service at the GP surgery.
• Be the point of contact for inbound and outbound patient calls.
• Support clinical and management teams in delivering care.

Skills

Clerical and administrative work

Analytical thinking

Teamwork

Customer service experience

Motivated and able to work independently

Job description

A leading healthcare service provider in Boston is seeking a dedicated Patient Health Care Navigator. In this part-time role, you will deliver high-quality administration services and be the first point of contact for patients. Responsibilities include inbound and outbound calls while providing essential support to clinical teams. Ideal candidates will have clerical experience, strong customer service skills, and the ability to work independently. Join a compassionate team committed to improving healthcare quality and making a tangible impact on patients' lives.