Part-Time Customer Support Specialist – Growth Path

Lloyds Bank plc; Milton Keynes; On-site; GBP 17,000 - 25,000; Part time

Job summary

A leading banking institution in Milton Keynes is seeking a part-time Customer Support representative to provide face-to-face assistance to customers. Working 24.5 hours per week, this role includes opportunities for skill progression leading to potential higher earnings and remote support roles. Applicants should be people-oriented with a passion for helping customers. An inclusive environment is prioritized to support diverse applicants, offering competitive benefits and a focus on growth within the organization.

Benefits

Pension contribution up to 15%

Annual performance-related bonus

Private medical benefit with BUPA

22 days holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• A genuine teammate - collaborating closely with colleagues.
• The passion to resolve customer queries and build relationships.
• Experience in a customer service role is beneficial but not necessary.

Responsibilities

• Provide face-to-face support to customers in branches.
• Help transition to remote customer support roles over time.
• Grow within the organization and gain new skills.

Skills

People skills

Empathy

Collaboration

Job description

A leading banking institution in Milton Keynes is seeking a part-time Customer Support representative to provide face-to-face assistance to customers. Working 24.5 hours per week, this role includes opportunities for skill progression leading to potential higher earnings and remote support roles. Applicants should be people-oriented with a passion for helping customers. An inclusive environment is prioritized to support diverse applicants, offering competitive benefits and a focus on growth within the organization.