Part-Time Customer Service Assistant | Flexible & Local

Suffolk Building Society; Haverhill; On-site; GBP 40,000 - 60,000; Part time

Job summary

A community-focused financial institution is seeking a Customer Service Assistant to provide outstanding service to members and assist with their financial needs. The role involves handling transactions, guiding members on products, and supporting local initiatives. Ideal candidates should have strong communication skills, attention to detail, and a passion for helping others. Opportunities for career progression and comprehensive benefits are offered.

Benefits

26 days annual leave + bank holidays

Comprehensive training

Pension scheme

Life insurance

Healthcare cash plan

Success-Sharing Bonus

Volunteering opportunities

Qualifications

• Passion for helping people and delivering excellent service.
• Confidence in handling financial transactions.
• Willingness to learn; experience not essential.

Responsibilities

• Provide outstanding service to all members.
• Handle financial transactions accurately.
• Guide members on savings and mortgage products.
• Support local community initiatives.

Skills

Strong communication skills

Attention to detail

Team-oriented mindset

Ability to learn new technologies

Job description

A community-focused financial institution is seeking a Customer Service Assistant to provide outstanding service to members and assist with their financial needs. The role involves handling transactions, guiding members on products, and supporting local initiatives. Ideal candidates should have strong communication skills, attention to detail, and a passion for helping others. Opportunities for career progression and comprehensive benefits are offered.