Part-Time Automotive Receptionist - Stellar Customer Service

Johnsons Cars Ltd; Metropolitan Borough of Solihull; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading automotive dealership in Solihull is seeking a part-time Receptionist to provide exceptional customer service. You will be responsible for welcoming customers, managing complaints, and ensuring a clean reception area. The ideal candidate should possess strong communication skills and experience with Microsoft Office. This position offers unique benefits including birthday leave, a pension scheme, and opportunities for professional growth. Join a team that values integrity and employee welfare.

Benefits

Birthday Leave

Company Pension Scheme

Staff Discounts

On-demand dental services

Optional healthcare cash plans

Qualifications

• Ability to provide a warm welcome to every customer.
• Experience in handling complaints with professionalism.
• Confidence in answering phone calls and making calls.

Responsibilities

• Provide a professional and warm welcome to customers.
• Ensure customer-facing areas are clean and tidy.
• Handle customer complaints with empathy and professionalism.

Skills

Customer service skills

Communication skills

Organizational skills

Microsoft Office 365 (or similar)

Empathy

Job description

A leading automotive dealership in Solihull is seeking a part-time Receptionist to provide exceptional customer service. You will be responsible for welcoming customers, managing complaints, and ensuring a clean reception area. The ideal candidate should possess strong communication skills and experience with Microsoft Office. This position offers unique benefits including birthday leave, a pension scheme, and opportunities for professional growth. Join a team that values integrity and employee welfare.