Paediatric Ward Clerk – Front Desk & Admin (NHS)

Haringey GP Federation; Reading; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in the UK is seeking a full-time Paediatric Ward Clerk for the Kempton Day Bed Unit. This role serves as front of house for paediatric patients, requiring excellent communication and IT skills. Responsibilities include greeting patients, managing reception duties, and supporting clinical staff with administrative tasks. Candidates must be calm, kind, and able to multi-task in a supportive team environment. A GCSE or equivalent with NHS administration course completion is required.

Qualifications

• Must have a calm and kind demeanor.
• Ability to multi-task activities within a supportive team.
• Experience in a customer care role.

Responsibilities

• Meet and greet patients and families upon arrival.
• Check patients in on hospital IT systems.
• Support nursing and clinical ward team with all administrative duties.
• Handle telephone enquiries promptly and efficiently.

Skills

Excellent communication skills

IT literacy skills

Customer care skills

Education

GCSE or Equivalent A-C grades (including English)

NHS administration course completion

Job description

A healthcare provider in the UK is seeking a full-time Paediatric Ward Clerk for the Kempton Day Bed Unit. This role serves as front of house for paediatric patients, requiring excellent communication and IT skills. Responsibilities include greeting patients, managing reception duties, and supporting clinical staff with administrative tasks. Candidates must be calm, kind, and able to multi-task in a supportive team environment. A GCSE or equivalent with NHS administration course completion is required.