OSINT Specialist

Tadaweb group; Poole; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading tech company in Poole is looking for an OSINT Specialist to support public sector clients utilizing its SaaS platform. This mid-career role involves building relationships, delivering training, and managing customer expectations in demanding operational environments. Key qualifications include experience with intelligence teams and maintaining an ethical approach to data collection. The position requires current security clearance and offers a family-first culture with a strong emphasis on employee well-being.

Benefits

Family-first work culture

Inclusive social calendar

Support for employee well-being

Qualifications

• Experience working in or with intelligence teams.
• Experience managing relationships in demanding environments.
• Experience with open source intelligence and online research.
• An ethical approach to data collection.
• Current security clearance (DV) for this role.

Responsibilities

• Support public sector clients with OSINT investigations.
• Deliver training sessions and mentor users.
• Act as the face for Tadaweb with customers.
• Communicate customer feedback to developers.
• Research and implement new technologies.

Skills

Experience with intelligence teams

Customer relationship management

Publicly available information collection

Technical problem-solving

Training and mentoring

Job description

Tadaweb makes the world safer by empowering the human mind with the right information at the right time. We are a scale-up technology company that provides an operating system that makes OSINT (Open Source Intelligence) investigations more effective and efficient. Tadaweb is known within the industry for its "nothing is impossible" attitude and family-first culture, as well as its emphasis on trust, ethics, and transparency. Tadaweb is HQ’ed in Luxembourg with offices in UK, France and USA.

Tadaweb is hiring an OSINT Specialist (Embedded Position). This is an individual contributor, mid-career, client-facing role in support of public sector clients based in UK who utilize Tadaweb's SaaS platform to make their OSINT investigations more effective and efficient.

Scope of work:

• You will be seconded on-site, embedded with the customer, helping them succeed in their OSINT collect using Tadaweb.
• You will work to the customer’s requirements and rhythm and provide timely OSINT collect to inform and enrich their work.
• Acting as the face for Tadaweb, you will be encouraging best practice usage, consulting on OSINT Policy, and acting as a technical first line of support.
• You will build and lead relationships with our users, their bosses and key customer stakeholders.
• You will deliver training sessions on our platform and mentor our customers to deliver value in open-source data collection and analysis.
• You will be problem solving daily and helping customers with use cases that push what is technically possible.
• You act as the voice of the customer internally to communicate feedback and requests to a cross-functional product team, bridging the gap between the users that you help daily and developer colleagues.
• You will research, explore, and help implement new technologies to help our customers.

Your profile:

• Experience working in or directly with intelligence teams, using the intelligence cycle to create valuable intelligence analysis.
• Experience with managing customer expectations and building relationships in demanding operational environments.
• Experience with collection of publicly available information, production of open source intelligence, internet investigations, or thorough online research.
• Excited by technology and how it can be a catalyst for change.
• An ethical, legal, and transparent approach to data collection.
• Holds current security clearance (DV) for this role.

You get bonus points if you have any of the following:

• Exposure to social network analysis, and knowledge of clear, deep and dark web investigation.
• Experience working within a SaaS, cyber, digital consultancy environments.
• Ability to explain complex and time-sensitive issues to customers in a simple manner.
• Comfortable preparing and delivering training workshops and customer briefs.
• Interest in both international current affairs and information technology advancements.
• Experience with data analytics, or data and network analysis.

Our offer:

• The opportunity to join a rapidly growing tech company, with strong product-market fit and an aggressive roadmap.
• The chance to join a human-focused company that genuinely cares about its employees and core values.
• A focus on performance of the team, not hours at the desk.
• A social calendar including family parties, games nights, annual offsites, End of year events and more, with an inclusive approach for both younger professionals and parents.

This role will be based on site, embedded in the office of one of UK customers. Initial training will take place in London office for up to one month and a consolidation week in our Luxembourg HQ. You will then be seconded to our customer site and expected to travel to our London office one day every two weeks week.

Tadaweb is an equal opportunities employer, and we strive to have a team with diverse perspectives, experiences, and backgrounds. Tadaweb is a supporter of the Armed Forces Covenant, and we actively support Service leavers transitioning from the Public to Private Sector.

Our culture:

Our company culture is driven by the core values of family first, nothing is impossible and work hard, play harder. There’s a healthy and positive culture to care about employee wellbeing by creating a great workplace, which shows up in the investments we make in our offices and social perks. Our leaders aspire to the philosophies of extreme ownership, and servant leadership.