Optical Assistant

Specsavers; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading optical retailer is seeking an Experienced Optical Assistant in Hexham. This full-time position requires previous optical experience and a strong passion for customer service. You will create a positive environment for customers and collaborate with the team. The role offers competitive benefits, including 28 days holiday, free parking, and a flexible salary based on experience. If you thrive in a customer-focused setting and are ready to grow, apply now for this opportunity.

Benefits

Discounted benefits scheme

28 days holiday including Bank holiday

Free Parking

Qualifications

• Previous optical experience as an Optical Advisor or Dispensing Assistant.
• Excellent customer service skills and a passion for helping customers.
• Confidence in using IT systems.

Responsibilities

• Provide outstanding customer service to enhance the store environment.
• Dispense optical products to customers.
• Collaborate effectively with the store team.

Skills

Customer service

Teamwork

Initiative

IT skills

Communication

Listening

Job description

Experienced Optical Assistant

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

Our store

Based in Hexham, our store is looking for someone with previous optical experience that can dispense up to Multi focal.

What’s on Offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Full time - 37.5 hours per week - weekend working is essential
• Salary negotiable depending on experience
• Specsavers Perks – our discounted benefits scheme
• 28 days holiday including Bank holiday
• Free Parking

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

• Previous optical experience as an Optical Advisor or Dispensing Assistant
• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).

Find out more

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

This includes:

• Previous experience in a fast-paced customer service environment
• Experience in optics or Audiology business
• Basic knowledge/experience of optical and/or Audiology terminology.

Checked all the boxes? Now’s the perfect time to apply!