Operations Manager - Volunteer

Chelseahandball; City of London; On-site; GBP 30,000 - 45,000; Part time

Job summary

A local sports club in London is seeking an Operations Manager to enhance community engagement through the sport of handball. This role involves managing team operations, ensuring player registration, and maintaining safety protocols. The ideal candidate has a strong background in operations management and excellent communication skills. Opportunities for personal growth while making a positive impact on the community are available.

Responsibilities

• Administration and management of team operations.
• Implementation of club policies and objectives at team level.
• Ensuring all welfare and safety requirements are met.
• Resource allocation to deliver activities safely and effectively.
• Monitoring coach performance and ensuring responsibilities are delivered.
• Maintaining up‑to‑date player profiles.
• Ensuring players are registered and fees are paid on time.
• Implementing National Governing Body competition rules.
• Communicating team event information via electronic platforms.
• Promoting team achievements on the club’s website and social media.
• Organising travel and accommodation for away games.
• Stocking first aid equipment.
• Mediating problems among players, coaches, officials, and supporters.
• Engaging volunteers for task delegation.

Skills

Knowledge of organisational effectiveness and operations management

Experience with budgeting and forecasting

Familiarity with business and financial principles

Good communication skills

Leadership ability

Strong organisational skills

Prior experience as Operations Manager or similar operational role

Job description

Operations Manager - Volunteer

Chelsea Handball Club is spreading the benefits of the handball team sport to diverse local groups in an inclusive manner. We need help managing our senior (men/women) teams operations. Our vision is to become the community club of choice in London, encouraging participation across all ages and sections.

As an Operations Manager, you will contribute to bringing people into physical movement via handball, especially physically inactive social groups such as children, young people, women, girls, and financially‑disadvantaged socio‑economic groups, by reducing participation barriers and resourcing club operations sustainably.

Responsibilities

• Administration and management of team operations.
• Implementation of club policies, procedures, objectives, and targets at team level.
• Ensuring all welfare and safety requirements are met.
• Resource allocation to deliver activities safely and effectively.
• Monitoring coach performance and ensuring responsibilities are delivered.
• Maintaining complete and up‑to‑date player profiles.
• Ensuring players are registered and fees are paid on time.
• Implementing National Governing Body competition rules.
• Communicating team event information via electronic platforms.
• Promoting team achievements on the club’s website and social media.
• Organising travel and accommodation for away games when necessary.
• Stocking first aid equipment.
• Mediating any problems among players, coaches, officials, and supporters.
• Engaging volunteers for task delegation in a controlled manner.

Qualifications

• Knowledge of organisational effectiveness and operations management.
• Experience with budgeting and forecasting.
• Familiarity with business and financial principles.
• Good communication skills.
• Leadership ability.
• Strong organisational skills.
• Prior experience as Operations Manager or similar operational role.

Seniority Level: Mid‑Senior