Operations Manager & Responsible Individual – Children’s Residential Services

Sgscare; Wigan; On-site; GBP 70,000; Full time

Job summary

A child-focused organization is seeking an experienced Operations Manager to oversee multiple children's homes in Wigan and Leigh. The ideal candidate will have at least 5 years in a senior leadership role in residential care and an NVQ Level 5 Diploma. This permanent position offers the chance to influence the success of a growing team dedicated to the wellbeing of young people. The role emphasizes integrity and a supportive company culture.

Benefits

Supportive leadership

Opportunity for professional growth

Positive company culture

Qualifications

• Minimum 5 years in a senior leadership role within children’s residential care.

Responsibilities

• Lead operations for multiple children's homes.
• Drive continuous improvement and strategy within the organization.

Skills

Leadership

Empathy

Strategic insight

Education

NVQ Level 5 Diploma in Leadership and Management for Residential Childcare

Job description

Job Title: Operations Manager & Responsible Individual – Children’s Residential Services

Location: Wigan / Leigh / Greater Manchester

Salary: £70,000 per annum

Working Hours: Full-time

Service Type: Children’s Homes

Service Users: Young People with Emotional & Behavioural Difficulties (EBD) and Learning Disabilities (LD)

Homes Under Oversight: 5 homes in your first year, increasing to up to 8 homes in your second year (all within a close geographical area)

Qualification Required: NVQ Level 5 Diploma in Leadership and Management for Residential Childcare

Experience Required: Minimum 5 years in a senior leadership role within children’s residential care

Employment Type: Permanent

Ofsted Rating: Good and Outstanding (reports available on request)

About the Company

You’ll be joining a progressive, child-focused organisation led by an individual who began their career as a Residential Support Worker and has since worked their way up to company owner. Their experience across leading providers in senior positions has shaped a company culture built on professional excellence, staff wellbeing, and authentic care. The focus is on creating environments where both young people and staff can thrive.

Who We’re Looking For

We’re seeking an experienced and values-driven leader who brings depth, empathy, and strategic insight to children’s residential care. You’ll understand the unique challenges and opportunities of working within a small but growing organisation and will be motivated by the chance to make a lasting impact on its success. This role is ideal for someone who wants to build long-term stability within a team, drive continuous improvement, and lead with integrity and purpose.

Why Join This Organisation

• Ofsted-rated Good and Outstanding homes with excellent reputations
• A supportive owner who has worked at every level of the sector and is hands‑on in their approach
• A company culture that values transparency, growth, and the wellbeing of its people
• The opportunity to shape the direction of a growing service and contribute to its long‑term success

How to Apply

If you are passionate about making a difference in the lives of children and young people and want to join a supportive, professional, and ambitious team, we would love to hear from you.

📩 To apply or for a confidential discussion, please contact us at:
[e-mail]