Operations Manager: Margins & Cashiering (Hybrid)

Apex Clearing Corp; Belfast; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading fintech company in Belfast is seeking a Manager, Operations for its Cash Management team. This role involves managing risk, supporting fund disbursements, and educating clients on policies. With a focus on exceptional service, candidates should have 5+ years in the financial industry and leadership experience. The position offers a hybrid work environment and competitive benefits, including an annual bonus, private health insurance, and a modern city center office.

Benefits

Annual bonus

28 days leave plus national holidays

Private health insurance

Flexible working hours

Training and development budget

Qualifications

• 5+ years of experience in brokerage/financial industry, emphasizing customer service or securities processing.
• 2+ years of experience as a people manager preferred.
• FINRA SIE and Series 99 Licenses required; Series 7 preferred.

Responsibilities

• Manage and coach others while evaluating risk in fund disbursement requests.
• Educate clients and specialists on products and services.
• Resolve escalations efficiently in a high-risk environment.

Skills

Customer service orientation

Leadership and mentorship

Problem-solving

Communication skills

Regulatory knowledge

Education

Bachelor's degree in finance, economics, or business administration

Job description

A leading fintech company in Belfast is seeking a Manager, Operations for its Cash Management team. This role involves managing risk, supporting fund disbursements, and educating clients on policies. With a focus on exceptional service, candidates should have 5+ years in the financial industry and leadership experience. The position offers a hybrid work environment and competitive benefits, including an annual bonus, private health insurance, and a modern city center office.