Online Fulfillment & Store Operations Manager

Sainsbury's Supermarkets Ltd; Nantwich; On-site; GBP 31,000; Full time

Job summary

A leading UK supermarket retailer is looking for an Online Manager at its Nantwich location. This role requires strong leadership to manage an online picking and delivery team, ensuring a seamless shopping experience for customers. Responsibilities include coaching staff, managing performance, and collaborating with other managers. Successful candidates will have prior line management experience and a track record of meeting KPIs in a fast-paced environment. The position offers a competitive salary and various employee benefits.

Benefits

10% discount card for shopping

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Cycle to Work scheme

Special offers on memberships and vouchers

Qualifications

• Experience managing a team in a fast-paced environment.
• Ability to coach others in delivering excellent customer service.
• Track record of meeting KPIs and driving performance.

Responsibilities

• Plan and manage the online picking and delivery team.
• Coach a team to ensure a seamless shopping experience.
• Collaborate with other managers to enhance store operations.

Skills

Line management experience

Customer service

KPI achievement

Operational leadership

Performance management

Team motivation

Job description

A leading UK supermarket retailer is looking for an Online Manager at its Nantwich location. This role requires strong leadership to manage an online picking and delivery team, ensuring a seamless shopping experience for customers. Responsibilities include coaching staff, managing performance, and collaborating with other managers. Successful candidates will have prior line management experience and a track record of meeting KPIs in a fast-paced environment. The position offers a competitive salary and various employee benefits.