Onboarding & KYC Specialist (Hybrid, Flexible Hours)

NatWest Boxed Limited; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A financial services company is seeking an Onboarding Advisor to manage the onboarding process for new clients. This key role requires strong client service skills, an understanding of KYC processes, and the ability to verify documentation accurately. The position supports professional development and offers flexible work arrangements. Ideal candidates will have experience in banking or financial services and demonstrate excellent communication skills.

Benefits

Flexible working hours

Professional qualifications support

Qualifications

• Experience working in a bank or financial services role.
• Ability to provide a high level of client service.
• Understanding of onboarding and KYC processes.

Responsibilities

• Manage the end-to-end onboarding process for clients.
• Liaise with clients to gather necessary information.
• Verify identity and conduct due diligence checks.
• Maintain accurate record-keeping across various workstreams.

Skills

Experience in financial services

Client service skills

Understanding of KYC processes

Document verification skills

Strong communication skills

Software familiarity for client records

Job description

A financial services company is seeking an Onboarding Advisor to manage the onboarding process for new clients. This key role requires strong client service skills, an understanding of KYC processes, and the ability to verify documentation accurately. The position supports professional development and offers flexible work arrangements. Ideal candidates will have experience in banking or financial services and demonstrate excellent communication skills.