Onboard Host, Talent Pool - Rail Hospitality & Sales

First Group; Hull and East Yorkshire; On-site; GBP 26,000; Part time

Job summary

A leading rail service provider in the UK is seeking applications for the Onboard Host role to join their talent pool. This position involves delivering exceptional food and beverage service to passengers and maximizing catering revenue onboard. Candidates should possess customer service experience, strong communication skills, and be able to follow varied shift patterns. The role offers a salary of £25,634.87 and includes various benefits like free rail travel and a company pension scheme.

Benefits

Free and discounted rail travel

Company pension scheme

25 days' annual leave plus bank holidays

Health cashback scheme

50% gym membership fees

Qualifications

• Customer service experience within a sales background.
• Excellent communication skills to engage with customers and colleagues.
• Ability to follow a set 7-day roster with varied shifts.

Responsibilities

• Comply with the Hull Trains Food Safety Policy.
• Maximise catering revenue through proactive selling on-board.
• Maintain a hygienic working area within guidelines.

Skills

Customer service

Cash handling

Communication skills

Stock handling

Education

Level 2 Food Safety and Hygiene Certificate

NVQ Level 2 in Customer Services or equivalent

Job description

A leading rail service provider in the UK is seeking applications for the Onboard Host role to join their talent pool. This position involves delivering exceptional food and beverage service to passengers and maximizing catering revenue onboard. Candidates should possess customer service experience, strong communication skills, and be able to follow varied shift patterns. The role offers a salary of £25,634.87 and includes various benefits like free rail travel and a company pension scheme.