Night Supervisor Front Office · Dunluce Lodge

Valor Hospitality Partners, LLC; Portrush; On-site; GBP 16,000 - 20,000; Full time

Job summary

A luxury hospitality company in Portrush seeks a Night Supervisor to lead the Front Desk and ensure guests' comfort throughout the night. The successful candidate will handle queries, support night auditing, and maintain high standards for guest accommodations. A strong background in hotel operations, excellent communication, and adaptability are essential for this role. Competitive compensation and numerous employee benefits are presented, making it an excellent opportunity for those passionate about hospitality.

Benefits

Exclusive hotel discounts

Free meals while on duty

Healthcare Cash Plan options

Fully funded apprenticeship programmes

Employee Assistance Programme

Qualifications

• Experience in a branded hotel working in front of house or reception team is required.
• The role demands a strong commitment to brand standards.
• Flexibility to adapt during shifts is essential.

Responsibilities

• Ensure guest accommodations and public areas reflect high standards.
• Handle guest queries overnight and manage the Front Desk operations.
• Support management team with Night Audit duties.

Skills

Strong background in hotel operations

Excellent communication skills

Flexibility and initiative

Ability to work as part of a team

Job description

£16,848 Per Annum / £13.50 Per Hour, 24 Hours per week

Dunluce Lodge, our new 5-star luxury resort in Portrush, is seeking a Night Supervisor. This crucial role ensures that all guest accommodations and public areas reflect the highest standards and deal with any queries or guests overnight.

Do you have strong background in a branded hotel working in afront of house or reception team?

Can you deliver brand standards anytime of the day?

The Night supervisor is responsible for the running of the Front Desk and will support the management team with Night Audit.

With knowledge of the Hotel’s products and services you can dealing with all guest’s requests. This maybe additional room amenities or delivering room service.

This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.

Great communication skills and the ability to work as part of ateam is essential

In addition to competitive rates of pay, we also offer:

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed&Breakfast.

• Discounted stays for friends and family.

• 50% discount when dining in our restaurants and bars.

• Free meals while on duty, keeping you well-fuelled.

• Access to high‑street discounts on a range of shops, experiences and more.

• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.

• Generous refer‑a‑friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.

• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.

• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.

• Internal development programmes, designed to support you as you grow within your role.

• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Fancy joining our team?

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels