Night Front Desk Specialist - Free Parking & Training

BOXPARK; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hotel chain in the UK is looking for a Night Receptionist to manage reception duties during the night. The successful candidate will greet guests, handle check-ins and check-outs, and ensure satisfaction throughout their stay. Applicants should have a passion for guest service, a courteous attitude, and strong conflict resolution skills. The position offers benefits such as free health club membership and discounts across the hotel collection, along with a commitment to diversity and inclusion.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts in hotels

Support with training & professional qualifications

Access to an Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• Manage the reception during the night and ensure guest satisfaction.
• Greet guests upon arrival and assist with check-ins and check-outs.
• Handle guest enquiries and complaints in a friendly manner.

Skills

Ability to work with minimum supervision

Passion for delivering exceptional guest service

Courteous and pleasant attitude

Conflict resolution experience

Job description

A leading hotel chain in the UK is looking for a Night Receptionist to manage reception duties during the night. The successful candidate will greet guests, handle check-ins and check-outs, and ensure satisfaction throughout their stay. Applicants should have a passion for guest service, a courteous attitude, and strong conflict resolution skills. The position offers benefits such as free health club membership and discounts across the hotel collection, along with a commitment to diversity and inclusion.