Night Front Desk Host - Luxury Perks + Career Growth

Hyatt Hotels Corporation; City of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading global hotel chain in London is seeking a Night Host/ess. This role involves providing excellent guest relations, managing check-in/check-out processes, and coordinating with various departments. Ideal candidates should have strong communication skills and previous luxury hotel experience, while being comfortable with night shifts. Great benefits include complimentary hotel stays and learning opportunities.

Benefits

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays for family and friends

Free Meals on duty

Uniform provided and laundered

Headspace membership

50% discount on food and beverages

Continuous learning and development opportunities

Qualifications

• Previous experience in hotel front office within the luxury segment is preferred.
• Comfortable working the night shift.

Responsibilities

• Provide a warm welcome to all guests.
• Perform the check-in process efficiently.
• Handle the check-out process, including billing.
• Coordinate with housekeeping for room readiness.
• Liaise with other departments to meet guest needs.

Skills

Strong communication skills

Familiarity with hotel management software

Proficient computer skills

Job description

A leading global hotel chain in London is seeking a Night Host/ess. This role involves providing excellent guest relations, managing check-in/check-out processes, and coordinating with various departments. Ideal candidates should have strong communication skills and previous luxury hotel experience, while being comfortable with night shifts. Great benefits include complimentary hotel stays and learning opportunities.