Night Front Desk Agent – Warm Welcomes & Smooth Stays

Apex Hotels; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality service provider in Edinburgh is seeking a Night Receptionist to ensure high-quality service for guests overnight. You'll greet guests, manage check-in/check-out, and ensure a safe environment while providing accurate information about the hotel. The ideal candidate should be organized, customer-focused, and bring their unique personality to the team. We offer extensive training, competitive pay, and a range of employee benefits. Don't miss out on becoming part of our friendly team.

Benefits

29 days holiday

Training and development from day one

Access to gym and pools

Financial Wellbeing App

50% discount in restaurants

Qualifications

• Ability to deliver excellent standards of service.
• Capacity for initiative and self-evaluation.
• Desire to provide a warm welcome to guests.

Responsibilities

• Deliver high-level service to guests and ensure security of the building.
• Greet guests with friendliness and manage check-in/check-out procedures.
• Provide accurate information about hotel facilities and local area.

Skills

Customer service attitude

Excellent organizational skills

Ability to multi-task

Attention to detail

Self-awareness

Job description

A leading hospitality service provider in Edinburgh is seeking a Night Receptionist to ensure high-quality service for guests overnight. You'll greet guests, manage check-in/check-out, and ensure a safe environment while providing accurate information about the hotel. The ideal candidate should be organized, customer-focused, and bring their unique personality to the team. We offer extensive training, competitive pay, and a range of employee benefits. Don't miss out on becoming part of our friendly team.