Night Food Team Leader - Service, Stock and Profits

Marks & Spencer Plc; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK retailer seeks a Team Manager in Food to drive service excellence, team performance, and commercial results. This role involves coaching staff, implementing retail plans, and ensuring customer satisfaction in a challenging environment. The successful candidate will manage operations on the shop floor while maintaining safety and legal standards. Excellent leadership and communication skills are essential. Join us to shape the future of retail and lead our transformation efforts in a competitive market.

Qualifications

• Proven ability to lead a team to deliver excellent customer service and KPIs.
• Good understanding of commercial, visual, operational, and people processes.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and coach a team to deliver consistent performance under pressure.
• Drive profitability and sales through store KPI support.
• Ensure compliance with safety and legal requirements.

Skills

Leadership

Customer service

Operational resilience

Commercial acumen

Job description

A leading UK retailer seeks a Team Manager in Food to drive service excellence, team performance, and commercial results. This role involves coaching staff, implementing retail plans, and ensuring customer satisfaction in a challenging environment. The successful candidate will manage operations on the shop floor while maintaining safety and legal standards. Excellent leadership and communication skills are essential. Join us to shape the future of retail and lead our transformation efforts in a competitive market.