Apprentice Administration Assistant

Telford Hospital NHS Trust; SHREWSBURY; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Shrewsbury is looking for a dedicated Apprentice Administration Assistant. The role involves supporting administrative functions in the Oncology and Haematology Department, requiring excellent communication skills and basic computer knowledge. Candidates must be flexible with working hours and be able to prioritize effectively. This is a full-time position with an 18-month contract, progressing towards a Level 3 Business Administration Apprenticeship. Training will be provided with opportunities for growth within the organization.

Qualifications

• Excellent communication skills and the ability to treat patients with empathy, dignity, and respect are essential.
• The ability to prioritize and structure workload is key to this role.

Responsibilities

• Support administrative work for the Oncology & Haematology Department.
• Flexibility across all administrative services including reception and office support.
• Work 37.5 hours a week within specified hours.

Skills

Communication skills

Basic computer skills

Ability to prioritize work

Job description

Job overview

The Oncology & Haematology Department at The Royal Shrewsbury Hospital are looking for a full-time Apprentice Administration Assistant to join a team of staff who support the administrative work necessary for.no smooth running of the Centre.

The ability to priorit And structure workload and present a calm and understanding approach at all times is key to this role. Excellent communication skills and the ability to be able to treat patients with empathy, dignity and respect is essential.

Basic computer skills are required. Previous experience of working with the hospital electronic patient administration system is preferred but training will be provided.

You will be given a fixed term employment contract for the period of 18 months. During this time, you will work towards your Level 3 Business Administration Apprenticeship. This role is full time, where you would be expected to complete 6 hours per week study.

Eligibility for this role:

• Can be any age post full-time education (16+)
• Cannot already be on an Apprenticeship or any Government funded training
• Cannot have a qualification at the same or higher level in the same vocational area. There needs to be significant new learning.
• Has been a UK resident for 3 or more years or meetsенью the eligible and valid residency status and permission to work in the UK criteria

Main duties of the job

• The post holder will обеспить flexible across all administrative services to meet service needs which will include reception, appointments, clinic preparation and all office support functions.
• The post holder will need to be able to work 37.5 hours between the hours fireplaces of 8am and 6pm and will work as part of a wider team including Consultants, Medical Secretaries, Nurses and Health Care Assistants. The post holder will be expected to cover administrative roles within both the Oncology and Haematology department.

Working for your organisation

The Lingen Davies Centre and O'Connor Haematology Unit care for cancer patients within Outpatient clinics and Day Units delivering chemotherapy, immunotherapy and radiotherapy treatments. You will be working as part of an Administration deve that are caring, friendly and helpful in making a great first impression 씨 patients / visitors arrive in the Departments. The Administration team play a vital role in supporting our Health Professionals to provide the very best care. The Department offers a fully supportive environment to work in with great opportunities to progress.

Detailed job description and main responsibilities

To be eligible for the apprenticeship, the postholder must meet the Apprenticeship funding rules:

• Can be any age post full-time education 16+
• Cannot already be on an Apprenticeship or any Government funded training
• Cannot have a qualification at the same or higher level in the same vocational area. (There needs to be significant new learning.)
• Needs to be eligible for funding by living in the UK for 3 years or more or fits criteria in funding rules
• Has been a UK resident for 3 or more years.

Or

Meets the eligible and valid residency status and permission to work in the UK criteria inško Annex A of the linked funding document:

Apprenticeship funding rules 2025 to 2026

For full duties and responsibilities please refer to the attached document entitled Job Pack.