NHS 111 Health Advisor – Full Time (Bicester)

NHS; Bicester; On-site; GBP 13,000; Full time

Job summary

A health service provider is hiring full-time NHS 111 Health Advisors in Bicester. Candidates will manage various health-related calls, requiring emotional resilience. The ideal candidates will have strong customer service and communication skills. The role includes a comprehensive training program and offers a competitive hourly wage of £12.75, with additional allowances for unsocial hours. Come be part of a rewarding team committed to making a real difference to patients in need.

Benefits

27 days holiday plus bank holidays

Enrolment into the NHS pension scheme

Free car parking

Employee assistance program

Qualifications

• Must be over 18 years of age.
• Experience in a customer/patient services environment.
• Knowledge of first aid and/or anatomy is preferred.

Responsibilities

• Handle calls for various health crises.
• Support individuals in stressful situations.
• Participate in a 6-week training program.

Skills

Customer service

Communication skills

Problem-solving

Resilience

Education

2 GCSEs at grade 4 or above including English

Tools

Computerised systems

Telephone communication

Job description

A health service provider is hiring full-time NHS 111 Health Advisors in Bicester. Candidates will manage various health-related calls, requiring emotional resilience. The ideal candidates will have strong customer service and communication skills. The role includes a comprehensive training program and offers a competitive hourly wage of £12.75, with additional allowances for unsocial hours. Come be part of a rewarding team committed to making a real difference to patients in need.