National Cleaning & Facilities Management Lead

Excellerate Services; Nottingham; On-site; GBP 38,000 - 45,000; Full time

Job summary

A national cleaning service provider is seeking a National Soft Services Manager based in the UK. The role involves leading a cleaning services portfolio, ensuring client satisfaction and operational excellence. Responsibilities include stakeholder management, driving service quality, and introducing innovative technologies. Candidates should have significant experience in managing multi-site cleaning contracts, strong financial acumen, and excellent communication skills. This role offers a salary of up to £45,000 and benefits including a car allowance and IT equipment.

Benefits

Car allowance

Business mileage paid at 25p per mile

IT equipment

Qualifications

• Significant experience managing national or multi-site FM cleaning contracts.
• Strong financial acumen with experience overseeing P&L.
• Proven stakeholder management and client relationship skills.
• Excellent knowledge of cleaning operations and FM compliance requirements.
• Strong leadership skills with experience managing remote teams.

Responsibilities

• Lead strategic, operational, and commercial success of cleaning services.
• Ensure client satisfaction and operational excellence.
• Introduce new technologies and methodologies.
• Implement quality inspection regimes and performance reviews.
• Manage employee relations and team development.

Skills

Financial acumen

Client relationship management

Leadership skills

Data analysis

Knowledge of cleaning operations

Job description

A national cleaning service provider is seeking a National Soft Services Manager based in the UK. The role involves leading a cleaning services portfolio, ensuring client satisfaction and operational excellence. Responsibilities include stakeholder management, driving service quality, and introducing innovative technologies. Candidates should have significant experience in managing multi-site cleaning contracts, strong financial acumen, and excellent communication skills. This role offers a salary of up to £45,000 and benefits including a car allowance and IT equipment.