National Accounts Telesales & Admin Executive

Braehead Foods Ltd; Kilmarnock; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading food supplier in Kilmarnock is seeking an enthusiastic individual for a Customer Support (Telesales) role. This position involves handling key national customers, supporting sales functions, and ensuring excellent customer service. Ideal candidates will have over 2 years of sales experience, strong communication skills, and the ability to build relationships. The role offers various benefits, including discounted food and additional leave.

Benefits

Additional leave

Bereavement leave

Retail Discount membership

Health Care Cash Plan membership

Group Personal Pension Plan

Discounted or free food

Employee discount

On-site parking

Qualifications

• 2+ years of previous sales experience.
• Prior experience working as a chef is an advantage.
• Demonstrable customer service experience.
• Excellent listening, questioning, and feedback skills.
• Competent IT skills, proficient in Microsoft applications.
• Ability to work under pressure and maintain attention to detail.
• Self-starter with the ability to prioritize and meet deadlines.

Responsibilities

• Work effectively as part of the National Account and Stadia team.
• Manage customer orders for accuracy.
• Build strong relationships with key accounts.
• Conduct weekly targeted client calls.
• Provide administrative support to Head of Sales.

Skills

Sales experience

Communication skills

Customer service

IT skills

Attention to detail

Tools

Microsoft Excel

Outlook

Word

Job description

A leading food supplier in Kilmarnock is seeking an enthusiastic individual for a Customer Support (Telesales) role. This position involves handling key national customers, supporting sales functions, and ensuring excellent customer service. Ideal candidates will have over 2 years of sales experience, strong communication skills, and the ability to build relationships. The role offers various benefits, including discounted food and additional leave.