Multi-Trade Operative - Plumber

Sanctuary Group; Ipswich; On-site; GBP 34,000 - 37,000; Full time

Job summary

A not-for-profit organisation in Ipswich is seeking a Multi-Trade Operative to join their Day to Day repairs team. The role involves carrying out repairs across Essex, Suffolk and Norfolk with a focus on customer service and compliance with building safety legislation. Ideal candidates should hold NVQ Level 2 qualifications in relevant subjects. The position offers a salary of £34,376 – £36,185 per year, depending on experience, with benefits including a pension scheme, life assurance, and wellbeing support.

Benefits

25 days annual public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support and tools

Qualifications

• Qualified or undertaking NVQ Level 2 in a core subject (carpentry, electrical).
• Plumbing Level 3, Unvented – G3 Certificate, and Water Regulations (WRAS) required.
• Awareness of health and safety regulations and working legislation.

Responsibilities

• Carry out construction, fault fixing, and maintenance duties.
• Perform general building repairs including carpentry, plumbing, tiling, and UPVC.
• Ensure tools and equipment are maintained and restocked.

Skills

Customer service

Communication

Carpentry

Plumbing

Bricklaying

Plastering

Education

NVQ Level 2 in a core subject

Plumbing Level 3

Unvented – G3 Certificate

Water Regulations (WRAS)

Job description

Sanctuary provides in‑house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not‑for‑profit organisation, we aim to achieve outstanding results for our customers based on our values – working in an open and transparent way, creating strong partnerships with our customers and providing a first‑class customer service.

Plumber / Multi-Trade Operative

Ipswich – covering Essex, Suffolk and Norfolk

£34 376 – £36 185 per year

40 hours per week

We have an opportunity for a Multi‑Trade Operative to join our Day to Day repairs team, based in Ipswich. With a mix of skills and qualifications, the role will involve carrying out repairs to our properties and will cover all aspects of general building repairs and maintenance, including doors and windows. The role is mainly lone working with opportunities to work with the wider team as and when required, sharing out of hours call‑outs on a rota basis. With a company van and tools included the role will cover the sites across Essex, Suffolk and Norfolk.

The role of Multi‑Trade Operative will include:

• Carry out construction, fault fixing and maintenance duties in line with contract specifications
• Carrying out general building repairs including carpentry, plumbing, tiling, UPVC etc
• Ensure tools and equipment are maintained in good condition and restock these when needed
• Respond positively to complaints and breakdowns in service delivery, by resolving problems or setting in motion the means of resolution, ensuring customers are kept informed
• Providing accurate and timely information on the progress of works that is easily understood by the customer

Skills and experiences

• To ensure full compliance with Building Safety legislation, candidates applying for this role must be qualified to or undertaking NVQ Level 2 in a core subject (carpentry, electrical), Plumbing Level 3, Unvented – G3 Certificate and Water Regulations (WRAS). As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted.
• Awareness of health and safety regulations and working legislation
• Skills in some of the following disciplines – carpentry, bricklaying, plastering
• Excellent customer service and communication skills
• Ability to prioritise workloads, work to deadlines and plan ahead
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence.

About us

We provide in‑house repairs and maintenance for a wide range of properties, as part of a not‑for‑profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Benefits

• 25 days annual public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £34 376 per annum (rising to £36 185 per annum after 12 months, subject to satisfactory performance)

If you’re unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.

A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.