Multi-Trade Chargehand

Sanctuary Group; Banbury; On-site; GBP 38,000 - 41,000; Full time

Job summary

A leading not-for-profit housing organization is seeking a Multi-Trade Chargehand in Banbury to oversee repairs on void properties. This role involves managing a team of operatives while ensuring high standards of repairs, compliance with health and safety regulations, and meeting key performance indicators. The position offers competitive compensation, company van, and a range of employee benefits, including 25 days of leave and a pension scheme.

Benefits

25 days annual leave plus public holidays

Pension scheme with employer contributions

Life Assurance

Employee Advice Service

Cycle to Work scheme

Qualifications

• Qualified to or currently undertaking NVQ Level 2 in a core subject is mandatory.
• Candidates must have significant experience in social housing.
• Must have a full valid UK driving license due to driving responsibilities.

Responsibilities

• Manage a team and oversee repairs of properties.
• Inspect completed works for quality and efficiency.
• Ensure compliance with Health and Safety policies.
• Order materials and liaise with suppliers.
• Respond to emergencies and handle complaints.

Skills

Health and Safety compliance

Social housing experience

Communication skills

Problem analysis

Microsoft Office skills

Education

NVQ Level 2 in a core subject (e.g., carpentry, electrical)

Driving licence

Job description

Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.

Hindle House - Banbury

£38,887 – £40,934 per year

40 hours per week – Monday to Friday

We have an opportunity for a Multi-Trade Chargehand to join our Voids team, based in Banbury. Working with a team of Operatives and as a working charge hand you will be responsible for providing repairs on void properties. The role will include a company van and power tools and training will be provided as and when required.

The role of Multi-Trade Chargehand will include:

• Assisting with the daily management of a team and overseeing repairs and refurbishment of properties, ensuring they are carried out to a high standard
• Inspecting works completed to ensure these represent value for money e.g. efficient use of materials
• Ensuring Health and Safety policies and procedures are followed on site, maintaining compliance
• Ordering materials, and liaising with suppliers
• Ensuring works are completed to KPI targets and financial recovery for completed void works
• Responding to emergencies and assisting with complaints

Skills and experiences:

• To ensure full compliance with health and safety legislation, candidates applying for this role must be qualified to or currently undertaking NVQ Level 2 in a core subject (carpentry, electrical. If Plumbing Level 3 is required. As part of the interview process, candidates will be required to bring with them the original certification verifying proof of their qualifications. Copies and CSCS cards will not be accepted
• Significant social housing experience
• Good communication, interpersonal and customer care skills
• Analysing and diagnosing problems and implementing effective solutions
• Basic skills in use of Microsoft office, Excel, Outlook and Word
• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

About us

We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation. We foster a diverse and inclusive culture. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays
• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Wellbeing support and tools
• Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £38,887 per annum (rising to £40,934 per annum after 12 months, subject to satisfactory performance)

Interviews are expected to take place during the week commencing 12th January 2025. The exact date will be confirmed with shortlisted candidates.

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [e-mail]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

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