Moto Brand Store Manager: Customer-First Leader

Feridax Ltd; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading motorcycle retailer in the UK is seeking a Store Manager to lead a customer-focused team. The role involves coaching the team to ensure exceptional customer service, develop onboarding programs, and manage store performance. Ideal candidates will have a passion for the motorcycle industry and experience in a supervisory role. The position offers opportunities for career growth within a high-paced brand.

Benefits

Opportunity to work with global lifestyle partners/brands

Chance to build a career with a fast-paced, high-growth brand

Qualifications

• Worked within a supervisory or management role in a customer facing environment.
• Thrived in a performance-targeted environment.
• Passion or interest within the motorcycle industry.

Responsibilities

• Guide and coach the team to inspire a 'customer first always' approach.
• Develop an onboarding program for existing and future recruits.
• Ensure the floor team are operationally set up to deliver the best customer experience.
• Spot opportunities and create genuine connections that empower customers.

Skills

Outstanding written and verbal communication skills

Excellent interpersonal skills

Time-management

Problem-solving

Passion for brand marketing and social media

Adaptable to change

Decision-making skills

Excellent team player

Job description

A leading motorcycle retailer in the UK is seeking a Store Manager to lead a customer-focused team. The role involves coaching the team to ensure exceptional customer service, develop onboarding programs, and manage store performance. Ideal candidates will have a passion for the motorcycle industry and experience in a supervisory role. The position offers opportunities for career growth within a high-paced brand.