Money Adviser

Citizens Advice BANES; Addlestone; On-site; GBP 27,000 - 29,000; Full time

Job summary

A community advice organization in Addlestone is seeking a Money Adviser to provide comprehensive money and debt advice to residents of Surrey. You will work 37 hours per week on a 12-month fixed term contract with opportunities for renewal. This role requires a passion for helping others, strong communication skills, and a good understanding of financial regulations. Flexible working arrangements can be discussed. Interested candidates should apply by email before the closing date of 30th January 2026.

Qualifications

• Experience in delivering money/debt advice in accordance with regulations.
• Ability to work face-to-face and via telephone with clients.
• Strong commitment to promoting good advice practices.

Responsibilities

• Deliver advice to residents providing comprehensive money advice.
• Support CARS staff and volunteers with money advice.
• Attend outreach locations to deliver services.

Skills

Passion for helping people

Excellent communication skills

Understanding of financial regulations

Job description

Salary £27,000 - 29,000 per annum (depends on experience)

Citizens Advice Runnymede and Spelthorne (CARS) is looking for a Money Adviser to join our busy, exciting and friendly team.

We are excited to have been granted 4-year funding in 2025 from the National Lottery Community Fund to set up and run a money advice hub from our offices. Purposes of the role Money Adviser are:

To deliver advice by telephone and face to face to residents of Surrey providing comprehensive and full range of money/debt advice in line with Financial Conduct Authority regulation and Debt Advice Quality Framework.

To deliver money advice support across Citizens Advice Runnymede and Spelthorne (CARS) staff and volunteers.

To promote and develop good money/debt advice practice within CARS.

To promote and deliver the money advice service of the organisation by attending outreach locations and clients’ homes where required.

If you are passionate about helping people, we'd love to hear from you.

The role is 37 hours a week on an initial 12-month fixed term contract, with the possibility to renew to a permanent contract. We are happy to discuss part-time and flexible working arrangements with prospective applicants. The closing date is 17:00 on 30th January 2026. Please [e-mail] further details of the role and the application process.Shortlistedcandidates will be invited to an interview held in February/March 2026.

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