Mobile Shop Supervisor

Prince of Wales Hospice; Pontefract; On-site; GBP 80,000 - 100,000; Part time

Job summary

A local charity organization is seeking a Mobile Shop Supervisor to support its network of 10 retail shops in Pontefract, England. The role involves covering Shop Managers during absences, ensuring excellent customer service, and effective stock handling. The ideal candidate will have retail experience, a commitment to charity values, and a full driving license is desirable. Employees enjoy benefits like annual leave, ongoing training, and wellbeing support, all while making a significant community impact.

Benefits

27 days annual leave plus bank holidays

Enhanced sick pay

Contributory pension scheme

Employee Assistance Programme

Eligibility for Blue Light Card discounts

Discounted on-site meals

Discounted local gym memberships

Annual salary review

Qualifications

• Retail experience and strong customer service skills.
• Ability to merchandise stock effectively and handle donations.
• Willingness to work across multiple locations local to the Hospice.
• Full driving licence and access to own vehicle (desirable).
• Commitment to the Hospice’s values and mission.

Responsibilities

• Cover for Shop Managers during periods of absence.
• Support ongoing operational needs across multiple sites.
• Maximise income through great customer service.
• Attractive merchandising and effective stock handling.

Skills

Retail experience

Strong customer service skills

Ability to merchandise stock effectively

Friendly and flexible

Independent worker

Job description

• Location: Pontefract, West Yorkshire, United Kingdom

Location: Across our 10 charity shops within the Five Towns area

Are you a retail professional with a passion for customer service and a heart for charity? The Prince of Wales Hospice is looking for a Mobile Shop Supervisor to support our network of 10 retail shops.

At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.

About the Role

In this varied and rewarding role, you’ll be covering for Shop Managers during periods of absence and supporting ongoing operational needs across multiple sites. You’ll help maximise income through great customer service, attractive merchandising and effective stock handling, all while championing our Hospice’s vital work in the community.

To succeed in this role, you will:

Have retail experience and strong customer service skills

Be able to merchandise stock effectively and handle donations

Be friendly, flexible, and able to work independently

Be willing to work across multiple locations local to the Hospice

Have a full driving licence and access to your own vehicle (desirable)

A commitment to the Hospice’s values and mission

Why You’ll Love Working With Us:

All of our staff felt they make a real difference and are proud to work for the Hospice

97% of employees said they enjoy working with our team

You’ll become part of a passionate team helping raise vital funds to support patients and families across our community. We offer training, support, and a chance to develop your retail career while making a real difference.

Benefits include:

27 days annual leave plus bank holidays (pro rata)

Ongoing learning and development opportunities

Enhanced sick pay and contributory pension scheme

Staff wellbeing support, including Employee Assistance Programme

Eligibility for Blue Light Card discounts

Discounted on-site meals during working hours (at the Hospice only)

Discounted local gym memberships

Ongoing training and career development opportunities

Annual salary review

For more information or an informal chat about the role, please contact Kevin Hogarth, Retail Operations Manager:

Closing date: Sunday 11th January 2026 at 11:59pm

We are conducting interviews throughout the listing and may close applications early.

Please note: any job offer will be conditional upon a satisfactory Disclosure and Barring Service (DBS) check and providing Right to Work in the UK and 2 references.