Mobile Retail Security & Customer Support Officer

OCS Group; Nottingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management company is seeking a Retail Area Support Officer to ensure a safe environment across various retail locations in the United Kingdom. This role involves maintaining security presence, conducting patrols, responding to incidents, and providing excellent customer service. Candidates must have a valid SIA Licence and demonstrate strong communication and observational skills. Flexibility to work varied shifts and travel between sites is essential.

Qualifications

• Valid SIA Licence – Door Supervisor or Security Guarding.
• Flexibility to work across multiple locations.
• Proven ability to manage challenging situations.

Responsibilities

• Maintain a strong security presence to deter theft.
• Conduct regular patrols ensuring safety.
• Monitor CCTV for suspicious activity.
• Respond promptly to alarms and incidents.

Skills

Strong observational skills

Excellent communication skills

Proactive and professional approach

Job description

A leading facilities management company is seeking a Retail Area Support Officer to ensure a safe environment across various retail locations in the United Kingdom. This role involves maintaining security presence, conducting patrols, responding to incidents, and providing excellent customer service. Candidates must have a valid SIA Licence and demonstrate strong communication and observational skills. Flexibility to work varied shifts and travel between sites is essential.