Mobile Retail Security & Customer Support Officer

OCS Group; Chelmsford; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Retail Area Support Officer. The role involves maintaining a secure environment across multiple retail locations with flexibility in shifts. Candidates must possess a valid SIA licence and have strong observational and communication skills. This mobile position requires a proactive approach, and the ability to handle challenging situations professionally. Join a diverse team and enhance your career in security services.

Benefits

Career progression

Professional development

Inclusive environment

Qualifications

• Valid SIA Licence – Door Supervisor (DS) or Security Guarding.
• Strong observational skills and attention to detail.
• Proven ability to manage challenging situations professionally.

Responsibilities

• Maintain a strong and visible security presence.
• Conduct regular patrols across store premises.
• Monitor CCTV and respond to suspicious activity.
• Respond promptly to alarms and incidents.

Skills

Observational skills

Communication skills

Problem management

Customer service

Job description

A leading facilities management company in the UK is seeking a Retail Area Support Officer. The role involves maintaining a secure environment across multiple retail locations with flexibility in shifts. Candidates must possess a valid SIA licence and have strong observational and communication skills. This mobile position requires a proactive approach, and the ability to handle challenging situations professionally. Join a diverse team and enhance your career in security services.