Mobile Local Housing Officer — Flexible Hours & Community Impact

Inside Housing Management; West Midlands, Greater London; Hybrid; GBP 35,000; Full time

Job summary

A leading housing organization is looking for a compassionate Local Housing Officer to manage a portfolio of properties in the West Midlands. You will deliver high-quality services to tenants, coordinating support and resolving complaints while building strong relationships. Ideal candidates will have experience in social housing, excellent organization skills, and a driving license. This is a full-time, permanent position with flexibility in working hours and location.

Qualifications

• Experience of working in social housing, managing properties and tenancies.
• The ability to adapt and be flexible in changing conditions.
• Well-developed influencing and organizational skills.

Responsibilities

• Coordinate internal and external services for tenants' needs.
• Manage complaints, tenancy enforcement, and income management.
• Build strong relationships with residents and partners.

Skills

Experience in social housing

Excellent problem solving skills

Ability to work with complex needs

Strong administration skills

Good knowledge of housing law

Ability to collaborate

Excellent communication skills

Job description

A leading housing organization is looking for a compassionate Local Housing Officer to manage a portfolio of properties in the West Midlands. You will deliver high-quality services to tenants, coordinating support and resolving complaints while building strong relationships. Ideal candidates will have experience in social housing, excellent organization skills, and a driving license. This is a full-time, permanent position with flexibility in working hours and location.