MIS Campus Support Officer

Luminate Education Group; Keighley; On-site; GBP 25,000 - 27,000; Full time

Job summary

An educational institution is seeking a Campus MIS Support Officer to provide exceptional support in a dynamic environment. The role demands strong customer service skills, experience in data handling, and an ability to deliver high-quality service. The successful candidate will join a committed team that prioritizes the experience of students and stakeholders. This full-time position offers opportunities for growth and development within the college, backed by a competitive salary and excellent benefits.

Benefits

Annual leave: 44 days plus bank holidays

Pension schemes with generous employer contributions

CPD opportunities including various courses

Employee wellbeing initiatives

Flexible and hybrid working opportunities

Qualifications

• Experience in a fast-paced administrative environment.
• Strong decision-making ability with sound judgement.
• Exceptional attention to detail and accuracy.

Responsibilities

• Provide effective support within a busy educational setting.
• Ensure a high-quality experience for students, staff, and visitors.

Skills

Customer service

Data manipulation

Problem-solving

Communication skills

IT skills

Education

Literacy and numeracy qualifications at Level 2 or above

Job description

# MIS Campus Support Officer## About the Role**Please note that we will be closed from 4pm on Friday 19 December and will re-open on Monday 5 January 2026. You are still welcome to apply for our roles during this period, and applications will be reviewed once we reopen in January 2026.**Keighley College is seeking a motivated and enthusiastic **Campus MIS Support Officer** to provide effective support within a busy educational setting. The role requires a strong commitment to delivering excellent customer service, along with experience of working in a fast-paced administrative environment.You will be joining a friendly and enthusiastic team that is passionate about working with a diverse range of people to ensure a positive and high-quality experience for students, staff, visitors, and stakeholders.The college is conveniently located close to the town centre, with easy access to local transport links.* Literacy and numeracy qualifications at Level 2 or above* Strong decision-making ability with sound judgement* Excellent written and verbal communication skills* Highly developed problem-solving skills* Exceptional attention to detail and accuracy* Confident and competent IT skills* Experience in data manipulation, analysis, and reporting### BenefitsThe group offers a range of excellent benefits, including: **Annual leave:** Curriculum and Management: 44 days plus bank holidays Curriculum support and business support: 39 days plus bank holidays **Pension schemes with generous employer contributions:** Teachers’ Pension Scheme Local Government Pension Scheme People’s Pension Scheme **CPD opportunities:** Annual staff conference plus 2 additional staff development days. Qualifications including PGCE, Apprenticeships, Leadership and Management courses. **Employee wellbeing initiatives:** Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane). **Travel and commuting:**Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes. **Flexible and hybrid working opportunities:**Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.Keighley College has excellent modern facilities and provides a professional and friendly environment. We pride ourselves on working closely with employers, the local community and other stakeholders to provide curriculum and support that meets the needs of our students. Our core purpose is to improve the life chances of our learners. We are passionate about helping our students to achieve their goals. We have state-of-the-art facilities in a central location, close to public transport links and great industry connections.Choosing to work for Keighley College means that you will be part of an enterprising, inclusive, inspiring, collaborative, empowering, and dynamic environment. We hope that we will be part of the next step in your career and look forward to welcoming you to Keighley College.**SAFEGUARDING**At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.**EQUALITY, DIVERSITY AND INCLUSION**Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.**RECRUITMENT AGENCIES**We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.### MIS Campus Support Officer* **Salary** Commencing at £25,556 with progression to £26,200 per annum* **Frequency** Annual* **Job Reference** LUM139/2383* **Contract Type** LEG - Permanent - Full Time* **Closing Date** 11 January, 2026* **Job Category** MIS* **Campus** Keighley College* **Location** Keighley, United Kingdom* **Posted on** 16 December, 2025