Mid‑Market SaaS Account Manager — Growth & Renewals

Infopro Digital; City of London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading B2B technology company is seeking a Mid-Market Account Manager to manage a diverse portfolio of clients across various regions. The role focuses on client retention, revenue growth, and maximizing client value through effective relationship management. Candidates should have 2–3+ years of experience in account management and hold a Bachelor's degree in a relevant field. This position offers a significant opportunity to drive success in a dynamic, fast-paced environment.

Benefits

25 days annual leave (rising up to 30 days)

Life assurance

Interest free season ticket loan (STL)

Private medical insurance

Employee assistance programme

Bonusly employee recognition

Discounted gym membership

Bike to work

Buying holiday

Give as you earn

Add partner to gym membership

Health cash plan

Qualifications

• 2–3+ years’ experience in account management, customer success, or commercial SaaS roles.
• Confident managing multiple priorities in a fast-paced environment.

Responsibilities

• Manage a high-volume portfolio of active subscription clients.
• Drive retention and revenue growth for clients.
• Identify upsell and cross-sell opportunities.

Skills

Account management

Communication skills

Negotiation skills

Organisational skills

Client-focused

Education

Bachelor's degree in Business, Marketing, or a related field

Job description

A leading B2B technology company is seeking a Mid-Market Account Manager to manage a diverse portfolio of clients across various regions. The role focuses on client retention, revenue growth, and maximizing client value through effective relationship management. Candidates should have 2–3+ years of experience in account management and hold a Bachelor's degree in a relevant field. This position offers a significant opportunity to drive success in a dynamic, fast-paced environment.