Mental Health Recovery Coordinator (Support Worker)

Apax Support Ltd; City of London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading social enterprise in London is seeking a Recovery Coordinator to support vulnerable adults with mental health challenges. This full-time position involves empowering residents to achieve independent living while providing a nurturing environment. Candidates should have at least 2 years of experience in mental health services and a relevant degree. Employee benefits include health cash plans, pension scheme, and generous leave policies.

Benefits

Health cash plans

Employee Assistance Programme

Generous maternity and paternity leave

Learning & Development Framework

Qualifications

• Minimum 2 years experience as a Support Worker in mental health services.
• Good knowledge of mental health-related illnesses.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Support vulnerable adults with their mental health and independent living.
• Empower residents to lead fulfilling lives.
• Work on a shift rota basis including evenings and weekends.

Skills

Communication skills

Organisational skills

Computer skills

Interpersonal skills

Problem solving

Education

Undergraduate degree in health and social care

Tools

Customer Relationship Management systems

Job description

Our Mission

Apax is a multi-award-winning, values-driven, non-profit social enterprise. Our mission "We strive for excellence to improve ourselves, transform services, enhance lives and advance society" plays centre stage. We take a collaborative and consultative approach that values and appreciates the contribution and enthusiasm of our team to make a difference to our organisation and to the lives of disadvantaged people.

About the Team

With a thirst for knowledge and a drive to challenge the status quo, learning and innovation have become part of our identity as we work to advance the mental health services landscape. We are full of life and enthusiasm for the care of our residents, and we drive this outlook throughout the entire organisation. As a certified Great Place to Work, this recognition reflects our commitment to fostering a positive and supportive workplace. It’s important to us that any candidate joining our team aligns with our culture and lives our corporate values. For more information about who we are please visit our careers page at careers.apax.org.uk and apax.org.uk.

Role Overview

This is an exciting opportunity for an experienced Recovery Coordinator (Support Worker) to take a person-centred approach and work within a high or medium support service looking after vulnerable adults with enduring mental health and challenging behaviours. The post holder will empower the residents and support them on their journey to independent living, whilst along the way help to make each day of their lives as fulfilling and meaningful as possible. This is a full-time role, 37.5 hours/week, which requires providing cover on shift rota basis over a combination of day, evening, and occasional weekends and sleep-in shifts.

Key Requirements

• Undergraduate degree or vocational qualification in health and social care.

• At least 2 years’ experience as a Support Worker within mental health services.

• Good knowledge of mental health-related illnesses.

• Great administration and organisation skills.

• Experience of working with caseloads of clients.

• Strong computer skills and digital dexterity.

• Experience in using Customer Relationship Management systems and databases.

• Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels and capacities.

• Self-motivated and able to use own initiative to find solutions.

• Ability to work under pressure to tight deadlines.

• Ability to prioritise a varied workload.

• Warm and friendly demeanour with a positive and open-minded attitude.

• Thirst for knowledge, strive for excellence, and a humble posture of learning.

• A genuine desire to want to make a difference and help disadvantaged individuals to have meaningful and purposeful lives.

Employee Benefits

You will be joining a friendly, kind and joyful company culture whilst working as part of a next-generation digitalised company. Full details of the Employee Benefits will be provided during the interviewing process.

• Healthcare & Wellness: Health cash plans, Employee Assistance Programme, wellness and discount perks.

• Financial & Retirement: Pension scheme, referral scheme, season ticket loans, Cycle Scheme and Tech Scheme.

• Holidays & Time Off: up to 28 days annual leave plus public holidays, buying leave, compassionate & bereavement leave, life events leave e.g. time off for birthday or moving home.

• Learning & Education: Learning & Development Framework, Learners Academy, Leadership Academy, education grant, study leave.

• Family & Parenting: Generous maternity and paternity leave, paid parental leave.

• Welfare & Wellbeing: Mental well-being days, sick pay scheme, team building activities.

• Other benefits: complimentary breakfast and refreshments, free parking, and well-being activities.

Our approach to recruitment is competency and values-based, whereby applicants should be able to demonstrate the organisation's values and principles. We are a strong believer that an organisation is only as good as its people and partners who are its greatest strength. We are an equal opportunities employer.