Medical Secretary - Respiratory

Somerset NHS Charity; Bath; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare institution in Bath seeks a Medical Secretary for the Respiratory Outpatients department. This role involves providing administrative support by managing diaries, liaising with patients and clinicians, and audio typing. The position offers full or part-time hours with flexibility for on-site or remote work. Candidates should be customer-focused and proficient in Microsoft software, with a commitment to high-quality patient experience and well-being in a supportive workplace environment.

Benefits

Supportive work environment

Training and development opportunities

Well-being programs

Qualifications

• Experience supporting patients, clinicians, and administrative tasks.
• Strong communication skills as the first point of contact.
• Capable of typing letters directly into the hospital's system.

Responsibilities

• Liaising with the medical team and patients for excellent administration.
• Managing consultant diaries and using dictation systems.
• Providing administrative support to the Respiratory department.

Skills

Customer-focused approach

Audio typing

Communication skills

Microsoft software proficiency (Word, Excel, Outlook)

Tools

Millennium

Job description

Employer Royal United Hospitals Bath NHS Foundation Trust Employer type NHS Site Royal United Hospitals bath Town Bath Salary £24,937 - £26,598 per annum, pro rata Salary period Yearly Closing 11/01/2026 23:59

Medical Secretary - Respiratory

Band 3

Job overview

We have a further opportunity to join our friendly team as a Medical Secretary to support Respiratory Outpatients. We were delighted to win Team of the Month in January 2023 and are passionate about providing our patients with the best experience of the Respiratory Department. We can offer you full or part time hours and flexibility working on site and/or at home.

The team works together to assist in the smooth running of the department and ensure patients have the best possible experience. On a day to day basis you’ll be supporting clinicians with general administration, including audio typing. You will also be liaising with patients, clinicians and other teams in the Trust so you need to have a customer focused approach to your work.

We can offer you a supportive environment where you’ll be fully trained and have the opportunity to develop and use your initiative. If you would be interested to visit the department or chat on the phone, please get in touch with Dawn Gallagher, Lead Secretary, on 01225 824227 or [e-mail].

Main duties of the job

To liaise with the medical team, GP's and patients to provide an excellent administration service for all patients.

First point of contact for patients etc via telephone and email.

Typing letters using dictation system directly into hospital system (incl. Millennium).

Using Microsoft software e.g. Word, Excel, Outlook and the Internet and Intranet.

Management of consultant diaries.

Working for our organisation

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff well-being, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial well-being. We’ve even got a pool!

Detailed job description and main responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person specification

• Education

Knowledge

• Provide examples of dealing with the public?
• Have you used our patient administration system Millennium before?

Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa’s) should reviewthe eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.