Medical PA

Royal Marsden; Kingston upon Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading cancer care organization in Kingston upon Thames is looking for a Medical PA to join the Administration Team of the Cancer Genetics Unit. The role involves managing complex diaries, supporting clinical activities, and ensuring smooth operations in a patient-focused environment. Ideal candidates will have strong communication skills, relevant medical secretarial experience, and the ability to maintain confidentiality. This is a fantastic opportunity to work with international leaders in cancer care within a supportive team.

Benefits

Competitive salary

Flexible working opportunities

Career development programs

Qualifications

• Substantial previous medical secretarial/PA experience.
• Experience of taking minutes of meetings.
• A minimum of one year’s experience working in a similar role in a hospital/healthcare setting.

Responsibilities

• Provide comprehensive PA service to the Clinical Director of Genomics.
• Manage diary and coordinate clinical, administrative, and academic work.
• Ensure continuity of patient treatment by liaising with multidisciplinary team.

Skills

Excellent communication skills

Complex diary management

IT literacy

Ability to prioritize workload

Education

AMSPAR qualification or equivalent

GCSE level including English & Maths

European Computer Driving License (ECDL) or Equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

We have an exciting opportunity for a Medical PA to join the Administration Team of the Cancer Genetics Unit at the Royal Marsden in Sutton, supporting private & NHS practice. This is a leading unit and you would be working with international leaders in the field.

You would be working flexibly as part of our small, friendly team, you will need to be able to prioritise and organise a busy workload, while dealing with queries from clinicians and patients is essential. The successful applicant will have excellent communication and complex diary management skills and be confident communicating with the multidiciplinary team, and with patients.

Applicants are expected to be IT literate and to demonstrate an ability to deal with confidential information.

Main duties of the job

The post holder will be responsible for the provision of a comprehensive PA service to the Clinical Director of Genomics and the Genetics Lead Consultant and other senior clinical colleagues. They will be required to cover a wide range of duties, incorporating diary management and the co-ordination of clinical, administrative and academic work. They will liaise with all colleagues within the multidisciplinary team, and with internal departments and external agencies, to ensure the continuity of patient treatment. The post holder will also be responsible for ensuring the smooth running of Consultants’ private practises, the Cancer Genetics Unit’s MDT and departmental meetings, including minute taking. This job description may be developed over time to meet the specific needs of the Unit in conjunction with the post holder.

Working for our organisation

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Detailed job description and main responsibilities

For further information please refer to the job description and personal specification

These responsibilities will be carried out under the guidance of the Unit Co-ordinator.

The difference between the role of a Medical PA and that of a Medical Secretary is the level of responsibility. To undertake a Medical PA position, the post holder will be required to cover a wide range of duties incorporating diary management and the co-ordination of all clinical/administrative/academic work and the organisation of a consultant’s clinical practice.

Person specification

Education/Qualifications

• AMSPAR qualified or equivalent
• Familiar with patient information systems
• European Computer Driving License (ECDL) or Equivalent

Education/Qualifications

• Educated to GCSE level or equivalent, including English & Maths
• Competent at Microsoft Excel, Word and Outlook

Experience

• Substantial previous medical secretarial/PA experience.
• Experience of complex diary management.
• Experience of taking minutes of meetings.
• Previous experience of training other admin staff & working as part of a Team.
• A minimum of one year’s experience working in a similar role in a hospital/healthcare setting.

Skills Abilities/Knowledge

• The ability to communicate effectively in both written and spoken English to a wide range of people.
• Willingness and demonstrable ability to work as part of a team.
• Evidence of ability to remain calm when under pressure and cope with unanticipated demands.
• Evidence of ability and initiative to prioritise a busy workload.
• Evidence of ability to work without close supervision.
• Evidence of commitment to delivering high quality customer service.
• Understanding of medical terminology.
• Evidence of ability to handle sensitive information without compromising confidentiality.
• Ability to use standard software packages to type the range of documentation required.

Other Requirements

• Self-motivated to produce good quality work Flexible to meet the needs of the role
• Demonstrable evidence of personal and professional development

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment. Please ensure your information is accurate to avoid errors with processing your application

All applicants will be contacted by email to the address supplied on your application. Applicants are advised to check their email accounts regularly and to ensure that email filters are set to allow our emails.

Flu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.