Manager Hospitality Venue

Virtual Bridges, Inc.; Inverness; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hospitality management organization located in Inverness is seeking a dynamic Manager to oversee all aspects of operations. Candidates should have previous management experience in hospitality or F&B environments. The Manager will be responsible for developing staff, managing key stakeholder relationships, and ensuring high service standards. The role offers a competitive salary, sociable hours, and a bonus structure while requiring the ability to work weekends. This is a full-time position with 40 hours a week, free from evening or split shifts.

Benefits

Competitive salary

Healthy work-life balance

Exceptional bonus structure

Qualifications

• Previous management experience in hospitality or an F&B environment.
• Sales-oriented mindset with a desire to engage customers.
• Strong leadership qualities with a proven track record.

Responsibilities

• Ensure adherence to organisational policies and high service standards.
• Manage relationships with key stakeholders including staff and customers.
• Recruit, train, and develop a high-caliber team.

Skills

Sales-oriented mindset

Strong leadership qualities

Excellent communication skills

Highly analytical mindset

Tools

Microsoft Excel

Microsoft Teams

SharePoint

Job description

Manager – Hospitality Venue – Inverness

Our client based in Inverness is looking for a dynamic Manager, to be directly responsible for all aspects of the operations including:

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• Strict adherence to all organisational policies daqui and legislation, committing yourself and the team to a first‑class standard of service.
• Developing and managing relationships with key internal and external stakeholders including customers, staff, local government, community representatives, and the senior management team.
• Oversight of all colleagues on‑site_creatingopwr including customer‑facing team members and kitchen staff, assisted by a small team of supervisors.
• Recruiting, training and developing a high‑calibre team to assist in growing the business, which is a key priority of the role.
• Evaluating performance and productivity, and developing and implementing appropriate strategies alongside the Sales & Business Development Manager.
• Generating reports and becoming a passionate advocate for the success of your team.
• Maintaining constant accountability for your Key Performance Indicators to the Sales and Business Development Manager, Senior Management and the Managing Director.

Qualifications

• Previous management experience in hospitality or an F & B environment is a must.
• Management experience in our industry, or a similar field, is preferable.
• Sales‑oriented mindset combined with a desire to provide a fun and engaging atmosphere for customers and staff alike.
• Strong leadership qualities – proven track record in building and maintaining successful, productive and happy teams.
• Excellent communication skills.
• Highly analytical mindset.
• Ability to work weekends is absolutely essential to the operation of the business.
• General IT literacy is preferable; our client uses software applications such as Microsoft Excel, Teams and SharePoint.

The role offers a competitive salary, a healthy work‑life balance (sociable hours and a fun environment), and an exceptional bonus structure. Working hours are five full days out of seven, which may include weekends – 40 hours per week, no evening shifts or split shifts.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.