Maintenance Technician (Cambridge/Norwich) D&M - UK · London, UK

Bloq; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading smart locker company is looking for a Maintenance Technician based near Cambridge/Norwich. The role involves maintaining and repairing smart lockers, ensuring high-quality operations, and providing exceptional customer service. The ideal candidate should possess strong problem-solving skills, a good level of English, and comfort working with both hardware and software. Offering a dynamic work environment, competitive salary, and opportunities for growth, this role lets you have a real impact on the efficiency of delivery solutions.

Benefits

Competitive salary and benefits package

Dynamic and innovative work environment

Opportunity to make a tangible impact

Qualifications

• Good level of English.
• Strong problem-solving skills.
• Experience in customer service.

Responsibilities

• Perform on-site mechanical repairs of smart lockers.
• Conduct functional tests and repair low-voltage components.
• Document interventions and recommend improvements.

Skills

Problem-solving and diagnostic skills

Excellent customer service skills

Comfort with hardware and software

Multitasking and prioritizing projects

Education

Technical vocational training or equivalent experience

Electrical certifications

Job description

This role needs to be based nearCambridge/Norwich At Bloq.it, we’ve created the world’s leading smart locker solution, transforming online deliveries by making them easier for everyone, reducing costs, and contributing to a more sustainable future. After growing 1000% for three consecutive years, we’re now the fastest-growing smart locker company in the world and one of the top scale-ups in Europe.

We’re expanding quickly and are now looking for a Maintenance Technician to join our innovative team as our newest #bloqstar. In this role, you’ll be essential in maintaining, troubleshooting, and repairing our smart locker hardware, ensuring seamless operations and high-quality service for our clients.

What you’ll be doing

• Perform on-site mechanical repairs and troubleshooting to ensure the proper functioning of smart lockers
• Conduct functional tests and repair low-voltage components
• Verify and inspect the quality of electrical installations
• Handle software fault reports remotely and coordinate with the technical team
• Manage replacement parts and electronic testing using technical documentation
• Document interventions, report results, and recommend improvements
• Support deployment tasks, including loading, installing, and testing lockers, as well as organizing warehouse inventory

What are the requirements

• Good level of English
• Strong problem-solving and diagnostic skills
• Excellent customer service skills, patience, and professionalism
• Comfort working with both hardware and software
• Proven ability to multitask and prioritize projects

Extra valued skills

• Technical vocational training or equivalent experience
• Electrical certifications
• Familiarity with startup culture

Why join us

• The opportunity to play a key role in ensuring the operational excellence of our smart lockers and contributing to innovative solutions shaping Bloq.it’s revolution in the industry
• A dynamic, fast-paced work environment rooted in innovation, collaboration, and continuous learning
• Competitive salary and benefits package, tailored to your experience
• Regular interaction with our international team and the chance to immerse yourself in our unique company culture
• The ability to make a tangible impact by supporting the reliability, efficiency, and sustainability of our smart locker network

If you’re a passionate Maintenance Technician ready to shape the future of smart locker solutions, Bloq.it is the place for you. Join our team of #bloqstars and help redefine the last-mile delivery experience!