Maintenance Controller | Hybrid Property Operations

Touchstone Group; Bath; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading social enterprise is seeking a Maintenance Controller to manage maintenance for properties in Bath, England. Responsibilities include handling maintenance issues, liaising with various stakeholders, and ensuring timely payments. Candidates should have customer service experience and good IT skills. Training is available for those with less property management experience. After a successful probation period, the position offers hybrid working arrangements, combining office and home-based work.

Benefits

Competitive salary with yearly review

Training and development opportunities

Discounts and offers from various shops

Qualifications

• Property management experience is preferred, training is provided.
• Background in customer service is advantageous.
• Comfortable using various IT packages required.

Responsibilities

• Proactively manage Maintenance for a portfolio of properties.
• Triage maintenance issues to the correct contractor promptly.
• Liaise with tenants, contractors, landlords, and clients.
• Ensure timely completion of queries and prompt payment of invoices.

Skills

Customer Service Experience

Good IT skills

Stakeholder engagement skills

Time management

Fast-paced environment experience

Job description

A leading social enterprise is seeking a Maintenance Controller to manage maintenance for properties in Bath, England. Responsibilities include handling maintenance issues, liaising with various stakeholders, and ensuring timely payments. Candidates should have customer service experience and good IT skills. Training is available for those with less property management experience. After a successful probation period, the position offers hybrid working arrangements, combining office and home-based work.