Sales Assistant

Whsmithcareers; Liverpool; On-site; GBP 20,000 - 25,000; Part time

Job summary

A well-known retail company located in Liverpool is seeking a Sales Assistant dedicated to providing exceptional customer service. In this role, you will be responsible for maintaining store standards, conducting stock replenishment, and supporting your team. Ideal candidates are 18 or older with a passion for helping customers, confident communication skills, and motivation to achieve high results. The company offers various employee benefits including discounts and wellness support.

Benefits

Pension scheme

Paid annual leave

Employee discounts

Retail partner deals

Qualifications

• Aged 18 years or over due to lone-working.
• Ability to support colleagues in a team environment.
• Motivation to maintain high store standards.

Responsibilities

• Deliver exceptional customer service to all customers.
• Conduct stock replenishment and maintain store tidiness.
• Support visual merchandising to enhance customer experience.
• Work collaboratively within a team.

Skills

Passion for customer service

Confident communication

Motivated to achieve results

Adaptability

Job description

As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers, and our colleagues to be proud to share their journey with us.

The applicant must be aged 18 years or over due to lone-working.

What being a Sales Assistant is all about

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helpful customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

What our Stores would love to see

• A passion for customers having an exceptional experience in store.
• Confident in communicating within the team.
• Motivated to achieve fantastic results and standards.
• Adaptable to meet company requirements and goals.

How we reward our teams

We know you’ll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we’ll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

About us

WHSmith has a remarkable heritage and we are growing particularly in our airports, hospitals, rail stations and motorway services. Our aim is simple, to offer our products to everyone on any of life’s journeys. Our InMotion brand, a leading digital accessories business, continues to grow and develop, offering an amazing customer experience with all the latest tech. We have created great partnerships with the likes of M&S and Costa Coffee, ‘broaden our offering’ to our customers throughout the UK. That’s why, as we continue our journey, our aim is simple: to make every one of life’s journeys better!

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.