Mailroom Operative

Sodexo France; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading global services company is seeking a Mailroom Operative in London, responsible for sorting and distributing mail, ensuring compliance with safety protocols. Successful candidates will be organised, proactive, and possess strong communication skills. This role offers a competitive hourly rate and opportunities for growth within the company, making it ideal for those looking to advance in facilities management.

Benefits

Flexible and dynamic work environment

Competitive compensation

Wide range of Employee benefits

Access to ongoing training and development programs

Qualifications

• Previous experience in a mailroom, facilities, or customer service environment is desirable.
• Strong time management skills.
• Professional and approachable manner.

Responsibilities

• Receive, sort, log and distribute all incoming and outgoing mail and parcels.
• Provide excellent face-to-face and digital customer service.
• Maintain compliance with health and safety procedures.

Skills

Organised and proactive

Strong communicator

IT system proficiency

Team collaboration

Job description

Mailroom Operative

Location: 1HQ Diageo, 16 Great Marlborough Street, London, W1F 7HS

Working Hours: 40 hours per week, Monday to Friday (shifts between 07:00–19:00)

Rate of Pay: £15.05 per hour

Contract Type: Permanent, Full Time

Job Introduction

We’re currently recruiting for a Mailroom Operative to join our team at 1HQ Diageo in the heart of Soho, just minutes from Oxford Circus. This is a hands‑on, people‑focused role where you’ll play an important part in ensuring smooth, professional and secure mail and parcel handling services for our client.

If you’re well‑organised, friendly, and confident with admin systems, this could be a great opportunity to grow your facilities career with Sodexo.

Role Responsibilities

• Receive, sort, log and distribute all incoming and outgoing mail and parcels
• Provide excellent face‑to‑face and digital customer service
• Use internal mail tracking systems accurately and efficiently
• Maintain compliance with health and safety procedures at all times
• Work collaboratively with the wider soft services team to deliver a seamless service
• Contribute to continuous improvement and high standards of professional conduct

The Ideal Candidate

• Organised and proactive with good time management
• Strong communicator with a professional and approachable manner
• Comfortable using IT systems and following administration processes
• Enjoys working in a team and contributing to a positive workplace culture
• Flexible with working shift patterns (between 07:00–19:00)
• Previous experience in a mailroom, facilities, or customer service environment is desirable

What We Offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you. You’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment
• Competitive compensation
• Wide range of Employee benefits
• Access to ongoing training and development programs
• Countless opportunities to grow within the company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the quality of life, we operate in 53 countries, serving more than 100 million consumers each day.