Luxury Service Admin & Warranty Coordinator

H.R. Owen Head Office; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury automotive dealer group in the United Kingdom is seeking a Service Administrator to work closely with their Service Department. The ideal candidate will possess strong organizational skills, attention to detail, and proficiency in Microsoft Office. Responsibilities include assisting managers, handling warranty processes, and ensuring high levels of customer service. A passion for the luxury industry and effective communication skills are essential. This position offers support and training to help develop expertise in the field.

Qualifications

• Ability to multitask and find innovative solutions to problems.
• Strong written and verbal communication skills.
• Proficient in using computerized systems and maintaining customer contact.

Responsibilities

• Assist the Dealership Managers and Service/Warranty Advisors.
• Implement and control processes regarding Warranty and Customer Follow Up.
• Maintain customer contact system and ensure claims are processed efficiently.

Skills

Organizational skills

Attention to detail

Strong communication skills

Customer service

Microsoft Office proficiency

Job description

A luxury automotive dealer group in the United Kingdom is seeking a Service Administrator to work closely with their Service Department. The ideal candidate will possess strong organizational skills, attention to detail, and proficiency in Microsoft Office. Responsibilities include assisting managers, handling warranty processes, and ensuring high levels of customer service. A passion for the luxury industry and effective communication skills are essential. This position offers support and training to help develop expertise in the field.