Luxury Food & Beverage Assistant — Flexible Shifts & Perks

Hastings Hotels; Holywood; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

A luxury hotel group in Northern Ireland is seeking a Food & Beverage Assistant to serve food and beverages, ensuring a high standard of service. The ideal candidate will have excellent communication skills, a professional appearance, and the ability to provide exceptional customer service. Responsibilities include maintaining cleanliness, addressing guest queries, and ensuring compliance with health standards. This role offers a pay rate between £9 and £12.25 per hour, along with various employee benefits, including free staff meals and opportunities for career progression.

Benefits

Free staff meals

Employee discounts

Cash and credit card tips

Opportunities for career progression

Qualifications

• Right to Work in the United Kingdom.
• A professional appearance.
• A high level of attention to detail.
• Excellent communication skills.
• Ability to deliver an exceptional standard of customer service.

Responsibilities

• Serve food and beverages for guests' enjoyment.
• Maintain cleanliness and presentation of service areas.
• Serve food ensuring the highest service standards.
• Handle cash and payment processes accurately.
• Greet guests and respond to queries.
• Ensure correct use of equipment and report issues.
• Maintain security of stock areas.
• Be knowledgeable about hotel offerings.
• Address guest concerns politely and efficiently.
• Work effectively with colleagues.
• Comply with health, safety, and hygiene policies.

Skills

Operating Till Skills

Food Service Skills

Exceptional Customer Service Skills

Job description

A luxury hotel group in Northern Ireland is seeking a Food & Beverage Assistant to serve food and beverages, ensuring a high standard of service. The ideal candidate will have excellent communication skills, a professional appearance, and the ability to provide exceptional customer service. Responsibilities include maintaining cleanliness, addressing guest queries, and ensuring compliance with health standards. This role offers a pay rate between £9 and £12.25 per hour, along with various employee benefits, including free staff meals and opportunities for career progression.